How Our Legal Terms Apply to Your Account
When you create an account and link a payment method — whether that is DANA, OVO, or GoPay — you are entering into a service agreement with us. That agreement covers how your account is opened, how transactions are processed, and what happens if a rule
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is broken. We apply these terms consistently whether you are depositing through DANA, completing a withdrawal via OVO, or transferring funds with GoPay. Availability of any service on this platform depends entirely on the laws of the region you are accessing from. We do not extend
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service to regions where local law prohibits it, and we do not override local regulation with our own terms. Our legal framework covers three core areas: account eligibility, wallet-linked transaction rules, and data retention. If a term in this document conflicts with a mandatory provision of
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Indonesian law, the Indonesian legal provision takes effect. We update these terms when our services change or when regulation requires it. When we do, we notify you through your registered account before the change takes effect. Continuing to use the platform after notification counts as acceptance.
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If you have a specific question about how a term affects your DANA or OVO account, our support team handles those queries directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.