Data We Collect and Why We Use It
When you open an account with fctv33, we collect the information needed to run your account securely — your name, email address, phone number and the wallet identifiers linked to your DANA, OVO or GoPay account. We collect transaction records for every deposit and withdrawal so
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we can verify your payment history and resolve any disputes quickly. Your device type, browser and session logs are recorded to detect unusual login activity and keep your account safe from unauthorised access. We do not collect more than what is needed. Payment data tied to
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your e-wallet — including GoPay transaction references and OVO transfer confirmations — is held only for the period required to process your request and meet our audit obligations. We do not sell, rent or trade your personal data to marketing companies. Third parties who assist us
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in processing payments or verifying accounts are bound by strict data-sharing agreements and may only use your data for the specific task they perform. If you are in Surabaya or anywhere else in Indonesia, this policy applies to your account where access is permitted under local
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law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.